Action: Explain what you did to resolve or address the situation.Task: Explain your role in the situation.Situation: Briefly explain the issue you were dealing with in a positive, constructive way.You can use these to structure your answer by addressing the following: Provide a direct answer and explain a related challenge you faced in past work. This question assesses whether you can successfully navigate interactions with many different stakeholders. Situational questions like this one measure your problem-solving skills, communication skills and ability to resolve difficult situations. How would you work with a difficult stakeholder?Īs a business analyst, you will likely deal with many different personalities occupying a variety of positions.
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